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1. Your credit card failed to be properly authorized, it has expired, or as been found to be on record with America Online under a different account. In order to remedy this problem it is suggested that you provide another credit card that can be billed for your America Online Services. In order to ensure that your America Online account remains active please make sure that the new credit card provided has not been used to pay for America Online services in the past 6 months, this is required in order to avoid further complications pertaining to your account.
2. Your America Online Account has been accessed by an outside source, other than yourself, causing America Online Representatives to issue you a different password. It is now required that you fill out and submit all necessary account information in order to verify that your America Online Account has not been further compromised by outside sources. If you are linked back to www.aol.com you must enter a new credit card number that has not been used to pay for America Online Services within the past 6 months.
3. An E-mail was sent to your account that inquired about your account status. If you have recieved an E-mail from anyone other than an America Online Staff Member, please disregard that mail as it may be fraudulent, possibly causing a third party to gain access to you America Online Account.
After your new account information has been processed you will be redirected back to www.aol.com. Please verify all of your entered information prior to submitting. Improper information or delay in providing said information may cause interruption in services or possible termination of your America Online Account.
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